Your privacy is important to me. This Privacy Policy outlines how I collect, use, store and protect your personal information when you engage with my services or visit my website. By using my services, you agree to the terms outlined below.
1. Data I Collect
I may collect and process the following types of personal data:
Personal Identification Information: Name, email address, phone number and physical address.
Professional Information: Work history, performance appraisals, CVs, LinkedIn profiles and other career-related details.
Project-Specific Information: Details about novel research, organisational performance data or other proprietary or sensitive information relevant to proposal writing or copyediting projects.
Website Usage Information: IP address, browser type and cookies (see “Cookies and Tracking” section below).
2. Purpose of Data Collection
I collect and use your personal information for the following purposes:
To provide services such as CV writing, copy-editing or proposal development.
To communicate with you about your projects, respond to enquiries and deliver drafts or revisions.
To process payments and manage invoices.
To improve my services and understand client needs.
3. Legal Basis for Processing Data
I process your personal data under the following legal bases:
Consent: When you provide personal information for me to complete your project or answer your enquiries.
Contractual Necessity: To fulfil a contract or agreement, such as providing CV writing services.
Legitimate Interests: For internal record-keeping and business improvement purposes.
4. How Your Data is Stored and Secured
Your data is securely stored using a cloud service located in Switzerland. Switzerland has been deemed by the European Commission to provide an adequate level of data protection, ensuring your information is safeguarded according to EU GDPR standards.
The cloud service provider I use employs advanced security measures, including encryption, redundancy and data backup, to ensure your personal data remains protected. They are certified in compliance with international standards such as ISO 27001 and GDPR requirements.
I implement additional technical and organisational measures to protect your data from unauthorised access, loss or disclosure.
Personal data is retained only for as long as necessary to provide my services or as required by law.
5. Sharing Your Data
I will not sell, rent or trade your personal data to third parties. However, I may share your data with trusted third parties, such as:
Payment Processors: To manage payments securely.
Service Providers: For website hosting or email communication platforms.
Legal or Regulatory Authorities: If required by law or to protect my rights.
6. Your Rights
You have the following rights concerning your personal data:
Access: Request details of the personal data I hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Erasure: Request deletion of your personal data (subject to legal obligations).
Data Portability: Request a copy of your data in a portable format.
Withdraw Consent: At any time, for processing activities based on consent.
To exercise your rights, please contact me at contact@omniawritingservices.com. If you believe your data protection rights have been violated, you also have the right to lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority):
Phone: +31 (0)88 1805 250
7. Cookies and Tracking
My website uses cookies to enhance your browsing experience and improve functionality. Cookies may collect information about your device, browsing actions and patterns. You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
8. Third-party Links
My website may contain links to third-party websites. I am not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing them with your personal data.
9. Changes to this Privacy Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact me:
Sally Johnson
Email: contact@omniawritingservices.com
Effective Date: 10 January 2025